Account and data deletion
This page describes how an organizer’s staff member or an event participant can request deletion of their data from Aditum, and what happens after the request.
If you are an organizer’s staff member
Your account was created by invitation. Contact your organization’s administrator in the console — they can block or delete the account. If that is not possible, write to [email protected] from the account email.
If you are an event participant
You have no account — you have a registration for an event. The organizer is the controller of your data, so the fastest path is to contact them. You may also write to [email protected]: we will forward the request to the organizer and confirm the result to you.
What gets deleted
Personal registration data, contacts, documents and photo. Audit log records and anonymised statistics may be retained to evidence lawful processing.
- Data in the mobile app disappears after signing out on the device.
- A registration for a current event is deleted after the event ends or at the organizer’s request.
Timeline
We respond to a request within 5 business days and complete deletion within 30 days, unless the law requires certain data to be kept longer.